(Entry was posted by Edwin Jonk on this post in the Dumb SEO Questions community on Facebook, 02/25/2015).
To Respond or Not to Respond
To Respond or Not to Respond
That is the question Tim Capper is trying to answer with regard to negative reviews. His tips are:
- Be Professional in Your Response
- See it From the Reviewer’s Perspective
- Remain Relevant
- Listen
- Avoid Emotions
- Don’t Pass the Blame
- and more...
Basically:
" You need to understand that the way you respond will determine the way existing and potential customers will look at you. "?
Online Ownership
View original question
in the Dumb SEO Questions
community on Facebook, 02/25/2015).
