(Entry was posted by Edwin Jonk on this post in the Dumb SEO Questions community on Facebook, 02/27/2015).

Google Tests Live Chat With Businesses From Search Results

" Google is testing out a service that incorporates live chat with businesses right into search results, via a new link that shows whether a business is currently available, and immediately launches a chat via Google Hangouts (on either desktop or mobile) if they are. "? Google Tests Live Chat With Businesses From Search Results

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Edwin Jonk: " Google is testing out a service that incorporates live chat with businesses right into search results, via a new link that shows whether a business is currently available, and immediately launches a chat via Google Hangouts (on either desktop or mobile) if they are. "