Selected answers from the Dumb SEO Questions Facebook & G+ community.
Lisa William: how to remove negative reviews about particular Company?
Can somebody help me?
Shariq Ehsan: don't remove them, solve them and they will become positive. If the problem cannot be solved then give away something to make customer happy then request him to write another review below old one
Lisa William: +Shariq Ehsan ;But it will be appear on my google search results page. Then what can i do?
Shariq Ehsan: let me explain it with an example. a sad customer posted in a forum about a poor service or complain. if you can solve it solve and reply to that post. if it is something that cannot be solved then apologize in reply and offer him something in compassion. it will show your care for your customers even if it appear in SERP. if you think it will not solve your problem then I would like to know more about your case
Dave Elliott: Get lots of positive reviews to push the negative ones down. And when i say get i mean organically rather than making up personas or whatever.
how to remove negative reviews about particular Company?
