Hi everyone, the wonderful Eren Mckay is a friend of mine and invited me to the group. I`m excited to be here! Thanks for letting me. I have my first `dumb` SEO question for you: A client has mostly good reviews on Yelp but his few bad reviews are showing up first. He believes the negative reviews are costing his business thousands of dollars each month. He contacted Yelp and they were not helpful. Does anyone have any idea what he can do about all the negative reviews, despite them being older than some of the good ones, showing up first?