A few months ago, I updated a lead form in an attempt to get more qualified leads. Although the number of questions went from 4 to 16, the layout performed well, doubling the number of leads (while making them more qualified). Having the more qualified leads, I set up the Goal in GA, and reaped the benefits of more visitors.
Last month I added more validation and improved the user interface (while converting the program from a 3rd party handler to in-house so I would have better reporting). Although the client is happy to have the more usable leads and reporting, the validation seems to have dropped the number of reached Goals.
I am tempted to direct those leads that fail validation to another Goal page to regain the traffic, however, I was wondering if there is a more ethical way? (The value of the validated leads is much more, but with only one real Goal tracking funnel, increasing the value in GA Goals does not seem like it would be the most effective answer)